About the Front Desk Representative Position

Gastro Health is currently looking for an enthusiastic full-time Front Desk Receptionist to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy paid holidays, plus paid time off.

Our Front Desk Receptionists interact with patients daily, and they provide valuable administrative assistance to the care center providers. Our Gastro Health family can go home at the end of the day knowing they made a positive difference in our patients’ lives.

The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. Problem solving and quick learner.

Front Desk Representative Responsibilities

  • Keep our front desk clean, presentable and stocked with all the necessary material (pens, forms, paper, etc)

  • Greet and welcome guests

  • Answer questions and address complaints

  • Answer all incoming calls and redirect them. Take and deliver messages as necessary

  • Receive incoming letters, packages, etc and distribute them

  • Prepare outgoing mail by drafting correspondence, securing parcels, etc

  • Check, sort, and forward emails as required

  • Monitor office supplies and place orders when necessary

  • Keep updated records and files

  • Monitor office expenses and costs

  • Take up other duties as assigned (travel arrangements, schedules, etc)

Front Desk Representative Requirements

  • Some experience as a front desk representative, agent, or relevant position

  • Familiarity with office machines (e.g. fax, printer etc.)

  • Knowledge of office management and basic bookkeeping

  • Proficient in English (oral and written)

  • Excellent knowledge of MS Office (especially Excel and Word)

  • Strong communication and people skills

  • Good organizational and multi-tasking abilities

  • Problem-solving skills

  • Customer service orientation

  • High School diploma; additional qualifications will be a plus

Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.

We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.

Plus:

  • This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
  • We are growing rapidly and support internal advancement
  • We offer competitive compensation

Benefits:

  • 401(k) retirement plans
  • Profit-Sharing
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Disability insurance
  • Pet insurance

Interested in learning more? Meet our Staff

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!