Gastro Health is seeking a Full-Time Care Center Lead to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
The Care Center Lead is responsible for successfully providing an enhanced level of support to the Practice Manager in the daily operations of the care center. The individual understands general office administrative duties and how to keep a care center clean and running efficiently. They are the first point of contact for the center and how to initiate and nurture relationships with our patients and current employees. Their ability to leave a great first impression can directly impact the success of the center.
This role offers:
- A great work/life balance
- No weekends or evenings – Monday thru Friday
- Paid holidays and paid time off
- Rapidly growing team with opportunities for advancement
- Competitive compensation
- Benefits package
Duties you will be responsible for:
- Maintaining office supplies and equipment.
- Assist the Practice Manager with Claims Dashboard
- Review procedure charges and inpatient hospital charges to ensure accurate charge capture
- Communicate with RCM team regarding claims or billing errors
- Obtain missing Procedure/Pathology reports, Progress notes and other backup documentation needed for claims
- Communicate with Care Center providers regarding unlocked encounters and missing documentation
- Field patient billing questions
- Process refunds
- Perform other duties and tasks assigned by Practice Manager
- Other duties as assigned.
Minimum Requirements:
- 2 year or more of medical front office experience
- 2 years of customer service experience in a patient facing environment
- Prior billing/claims experience preferred.
- Data Entry
- Effective Communicator
- Multi-tasker
- Positive Attitude
- Self-Directed
- Team Player
- Must be willing to cross-train
We offer a comprehensive benefits package to our eligible employees:
- 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
- Discretionary profit-sharing contributions of up to 4%
- Health insurance
- Employer contributions to HSAs and HRAs
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Voluntary life insurance
- Voluntary disability insurance
- Accident insurance
- Hospital indemnity insurance
- Critical illness insurance
- Identity theft insurance
- Legal insurance
- Pet insurance
- Paid time off
- Discounts at local fitness clubs
- Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!